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Testimonials

Below are testimonials from just some of our satisfied home extension customers where they praise the planning, construction and quality of their complete home extension and renovation by the Extension Factory.

“We found the Extension Factory to be an honest and trustworthy Company to deal with. All the Staff were extremely polite and friendly. Our Project/Building Manager Michael went over, above and beyond the call of his duties. The Carpenters responsible for timber fit out were also very kind and helpful. We found from start to finish the job was done very efficiently and completed before the due date. We are indeed very satisfied customers. Our families and grand children have enjoyed the new upstairs accommodation and said how comfortable and bright it is. Several people have asked who did the extension and we have been more than happy to tell them.”

Geoff & Pamela

Sorrento

“My husband and I were very impressed and excited after the first meeting we had with the Extension Factory. We were provided with options and ideas we didn't think were possible and we are so happy we listened to these ideas because the result is superb! The project was managed seamlessly and the Project Manager always took the time to explain each phase and ensure that we understood and were happy with the process. The tradesmen were also great. They let us know what was happening from day to day and did everything to minimise disturbance to us as we stayed in the house during the renovation. The final inspection was inclusive, thorough and detailed. We have recommended Extension Factory to everyone who has asked about our renovation. One of our friends is about to commence her renovation with Extension Factory because she was equally impressed with our renovation and the advice she was given about what could be done with her house. Thanks again to all those involved in our renovation.”

Tracey & Steve

Moonee Ponds

“The house was in dire need of a renovation. I was absent a great deal of the time but I built a great rapport with my Project Manager Aaron who never failed to deliver. The trades he employed always resulted in wonderful workmanship and the finished product was perfect. I am extremely happy with the extension, the house looks and feels brand new and I would highly recommend the Extension Factory right through from the design stage to completion of the project.”

Angela & Joseph

Coburg

“Wife and boys are happy & so am l. It's been a long process but the end result speaks for its self you need to be patient when renovating because there are a lot of things that you can not see until its all opened up but by leaving it to the appropriate people in charge they will resolve them. It's been really good working together and that's the only way results get done it’s a team effort. Well done. Fairly priced and because we lived in there during the renovations communication was really good.”

Phillip & Isabella

Pascoe Vale

“We made enquiries with Extension Factory regarding adding an extra room upon our double garage. The plan that the designers came up was innovative and suited our requirements. We have recently completed the extension and the work was completed much to our satisfaction and well within the agreed timeframes. All the people on site were professional and they took pride in their work. No issue was too big or small and all work was done with the utmost professionalism. ”

Gary & Vicki

Balwyn North

“We undertook a massive extension on the rear of our home, including bathrooms, kitchen, laundry, family and dining area. Extending is stressful, but the support and attention given by our project supervisor Bill kept us calm and kept the extension on track! He coordinated everything which made the whole process of renovating bearable. Everyone absolutely loves our extension, and we have no hesitation in recommending the Extension Factory for their vision in what we could achieve, and their professionalism in managing the build. Thanks Extension Factory we had a great result and experience and have a whole new living experience with so much extra space and light. ”

Jo-Anne & Stephen

Doncaster

“We have just moved into our beautiful home that the Extension factory rebuilt and we are extremely pleased with the outcome and the journey we experienced during the whole process from concept plans, permit approval and the construction . We selected the Extension factory after visiting the Melbourne Home Expo my wife and l were impressed with the sales person who was very knowledgeable and the overall structure of the Extension Factory . We also received strong positive feedback from other home owners which the Extension Factory built. The whole process from start to finish was 10 months which was two months ahead of time. We were allocated a site supervisor who was excellent in communication and coordinating the trades people . During the construction the site supervisor kept us informed and also recommended solutions to issues that we encountered .We were also able to do some changes to the layout which in the end has created a beautiful house that my wife and l are proud of. Extension Factory are extremely reliable and professional.”

Joe & Rickylea

Carlton North

“Thank you to the Extension Factory for turning our TINY 3 bedroom house with little living space into a spacious double story home where we can raise our growing family comfortably with room to spare. Our site supervisor Bill was always contactable and would be at our house within the hour if need be. The staff at the extension factory offices were pleasant to deal with and calls were consistently followed up. Trades were polite and (usually) punctual. One of the main reasons I hired the Extension Factory was with the hope that little to no organisation would fall into my own or my husband's hands and in that respect they were terrific. We would definitely recommend them to families who are time poor and looking for a top quality extension. Great to deal with! ”

Sarah & Marcus

Donvale

“Fantastic!! Tony our building manager was amazing! If you are looking for a company that will take care of everything for you from start to finish then look no further than the Extension Factory. Cannot speak highly enough of everyone there.”

Doug & Kate

Vermont

“Sharing a cuppa with our workers and having a chat to them was an enjoyable experience as we watched each one do their part in putting the amazing jigsaw puzzle together translating a drawing into a reality. When we had problems and needed to speak with a senior person the response was always helpful and professional and problems were sorted out quickly. We would have no hesitation in recommending the Extension Factory to anyone who was interested in upgrading their home. ”

Christine & Phillip

Mornington

“Annette was our designer and she looked at our old house and could see our dream. It is beautiful and we thank her for her hard work, her creativeness her forethought and genius in creating our beautiful home. Bill was our building supervisor and he was great. He looked after us extremely well. We lived in the house while the extension went on and he made it possible. He was encouraging and helped us endlessly. Our home looks magnificent. We have opened a Bed & Breakfast and our guest so far have loved our home, its design and layout.”

Beverley & Brett

Heidelberg

“I am writing to you regarding our extension and to thank you for the professionalism that your team showed - from our very first consultation to completion of the project just before Christmas. Many people had told us that doing an extension would be a ‘nightmare' and we had heard many horror stories. We are delighted to report that our experience was anything but a nightmare and we certainly have no horror stories.”

John P

“We are currently in the process of extending and its going brilliantly. We honestly can't compalin, we are so impressed. The kids are beside themselves with seeing their new bedrooms being built. Dealings with site staff and office staff has been a real pleasure and a very positive experience.”

Pauley

Malvern

“We were very happy with all the tradies, they were very friendly attentive and kept us informed and their work is excellent. The whole experience was fairly pleasant. We had only small problems which were ultimately resolved to our satisfaction. The extension is beautiful and very usable and exactly what we wanted and needed, thankyou.”

Wayne & Maree

Pascoe Vale Sth

“We are so grateful for all you did behind the scenes and know the final outcome wouldn’t have been as successful without your personal guidance and input. We are thrilled with the final outcome and will continue to sing Extension Factory’s praises for many years to come.”

Adam & Kirsten

Heidelberg

“Our building manager Bill was great. The builders and their workmanship was amazing, can't thank you enough guys. Our extension started on time and finished early ... what more could we want. Thank you to all of the team for a fabulous job.”

Scott & Narelle

Burwood East

“The design team were very accommodating, nothing was too difficult to change or alter and the administration was excellent. Bill our project manager was fantastic, a great communicator, easy going and he knew much of the building process that he readily explained to us. Any issues with workmanship were generally followed up with a reasonable time frame. Completion time of our extension was very good considering it was between Christmas and New Year.”

S & R

Ringwood Nth

“We found all the tradesmen and in particular Peter (builder) and Paul very helpful and keen to complete the renovation with a minimal amount of disruption to our daily routine.”

John & Michelle

Box Hill South

“We are very happy with Extension factory's work and very pleased with their professional project management. Taking care of small things as well, listening to our queries and answering them no matter how silly they are. They were flexible with our requests to fit with their schedule. The final output was exactly what we expected, within budget and completed on time. Special thanks to Site Supervisor Tony, l believe your approach helped to complete this project early. Thanks to our Building Manager Shane as well. We will recommend Extension Factory for to our friends and family.”

Raghu and Laksmi

Wheelers Hill

“We were very happy with The Extension Factory from our first meeting with John Eades to discuss what we wanted to achieve to the day t he project was handed to us from the project manager, John Carrocci. Our concepts of a new dining room and kitchen area with large decked area incorporating a versatile bi-fold door system has ... hashas turned into a pleasant reality! We have a great new living space that is exactly how we imagined it, the dining area can be opened into the deck/garden to extend the room for entertaining a large group easily. The whole family is extremely happy with the results. Highly recommended! ”

Cameron & Elly

Armadale